Shipping policy

We are committed to getting your puzzles delivered quickly and securely. Please review our shipping terms below.

Shipping Origin

All orders ship from our warehouse:
📍 30 Centre Rd #8, Somersworth, NH 03878

Domestic Shipping (United States)

Standard Shipping

  • Orders under $50: Flat rate $8.95 (estimated 3–5 business days).

  • Orders $50 and above: Free shipping (estimated 3–5 business days).

  • Transit times are estimates and not guaranteed.

Express Shipping (UPS 2nd Day Air)

  • Delivery within 2–3 business days.

  • If delivery is not made within the guaranteed timeframe, shipping charges will be refunded upon request.

International Shipping

We currently ship to the following countries:
United States, Canada, Australia, Great Britain, France, Germany, Israel, Italy, Norway, Spain, Sweden.

Options Available

  • USPS GlobalPost Plus: Estimated 6–10 business days.

  • USPS Priority Mail Express International: Estimated 3–7 business days.

  • Shipping rates are automatically calculated at checkout using Shopify’s built-in shipping calculator.

  • Delivery times are estimates and may vary due to customs delays, local carriers, or other factors beyond our control.

Additional Notes

  • Customers are responsible for any customs duties, VAT, or import taxes charged by their country.

  • We are not responsible for delays caused by customs clearance or other international shipping issues.

  • Tracking information will be provided once your order has shipped.